Frequently asked questions
Can’t find your question? Call us on +43 664 434 0866 or write to info@ski-alpendorf.at.
Ski lessons in general
What are the lesson times?
Group lessons run from 10 am to 12 noon and/or from 1 pm to 3 pm. Private lessons can be booked for 1 to 5 hours per day; we arrange the time with you.
Where does ski school meet?
At the top station of the Gernkogelbahn, right at the exit. You can’t miss our instructors in red, white and red.
What if I don’t improve?
Then you get your money back in full. If you stop ski school early, we refund the remaining days according to our price list.
Can I cancel free of charge?
Yes, with cancellation cover you can cancel free of charge up to 1 hour before the lesson starts. Simply add it when booking.
How big are the groups?
Adult lessons have a maximum of 10 participants. Children learn in small groups sorted by age, language and level.
Which language are lessons taught in?
In your native language. Our team teaches in German, English, Dutch and Danish.
On which days does the 4-hour lesson run?
The 4-hour adult lesson runs daily from Sunday to Wednesday. With at least 4 participants it can be extended.
How do I pay?
When booking online you pay securely with Visa or Mastercard. Rental is always 10 % cheaper online; ski lessons are 5 % cheaper when booked at least 45 days before they start.
How does the early booking discount work?
For ski lessons you save 5 % if you book at least 45 days before the lesson starts. Today that applies to all lessons from 9 Dec 2026. On ski rental you always get 10 % off online, even shortly before you start.
Kids ski school
From what age can my child join?
From age 3. In “Bambini on Skis” children up to 6 are introduced to skiing through play, in small groups sorted by age and language.
Does my child need any experience?
No. Bambini and Juniors lessons are also available for beginners, and the taster morning is perfect for a first try. Teens lessons are for children who can already ski a little.
Is there lunch supervision with food?
Yes. Lunch supervision includes care, food and a drink and costs € 19 per day. It is already included in the kids package up to 14.
Can I book the equipment at the same time?
Yes. Add the kids ski set with skis, boots and poles directly to the lesson. It is fitted on site and can be extended at any time.
Does my child need a helmet?
Helmets are compulsory for children up to 14. You are welcome to rent one in our ski rental shop.
Is there a final race?
Yes. At the end of every ski school week it’s “3-2-1: Go!”. In the ski school race the children show what they have learned, with medals and trophies at the award ceremony.
Ski rental
Which ski category suits me?
Bronze is for beginners and very easy to turn. Silver is a comfortable, slightly sportier ski. Gold is for advanced skiers who like to ski sportily. We are happy to advise you in the shop.
Is the equipment fitted on site?
Yes. Skis, boots and helmet are fitted in the shop, and kids ski sets can be extended at any time.
Is there breakage and theft cover?
Yes, you can add it when booking: € 5 for children up to 14, € 10 for adults.
Can I swap rental skis in Wagrain?
Yes. Alpendorf and Wagrain are both part of Snow Space Salzburg, so you can also swap your rental skis in the other village.
Can you service my own skis?
Yes: drop them off in the evening, pick them up in the morning. Edge sharpening, base repair, waxing and a binding check with a computer-controlled tester.
Alpendorf: shops, meeting point & arrival
Where is the ski school office?
In the Alpendorf gondola station (Alpendorf 2) on the 1st floor, right by the ticket desks. There is a second office in our log cabin by the underground car parks.
Which shop is right for me?
If you start with the gondola, the gondola station is ideal. If you arrive by car or stay in a nearby hotel, the log cabin by the underground car parks is right on your way, approx. 100 m up the road. Both shops offer rental, a ski school office, service and accessories.
Where can I park?
In the underground car parks in Alpendorf. Our log cabin is right next to them.



